Blueprint Management Unavailable for US Customers

Resolved

None impact

Started

Lasted 1h 34m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved. Blueprint management services for US customers are fully operational, and no further impact is expected. We apologize for any inconvenience this may have caused and thank you for your patience.

  2. Monitoring

    Blueprint management services are now operational but our engineering team is still monitoring. Customers in the US who experienced issues managing Blueprints should no longer see any impact. We apologize for the inconvenience and thank you for your patience while we resolved this issue.

  3. Investigating

    We are continuing to investigate this issue.

  4. Investigating

    Jamf is investigating an issue affecting Blueprint management for customers in the US. Some customers may be unable to manage Blueprints at this time. Our engineering team is actively investigating and will provide updates as more information becomes available. Symptoms: US-based customers are experiencing a complete inability to manage Blueprints. Customer Impact: Affected Services: Blueprints (Blueprint Management System) Affected Regions: US