Resolved incident
Jamf Protect for macOS - Degraded Performance
Jamf · Minor · Started
- Duration
- 19h 25m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
This incident has been resolved. In the process we've reverted from version 8.16.0 to 8.15.0. Please refer to the Jamf Protect macOS Security Portal Release Notes for future updates.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Jamf
Incident Summary: Degraded Performance in Jamf Protect for macOS, Customer Impact: Client machines may experience delays with retrieving configurations, plan updates and checking-in to Jamf Protect backend. Status: The issue is under active investigation by our Engineering teams. We appreciate your patience and are committed to resolving this as swiftly as possible.
Identified
Jamf
The issue has been identified and a fix is being implemented.
Monitoring
Jamf
A fix has been implemented and we are monitoring the results. Performance is expected to continually improve over the next several hours.
Resolved
Jamf
This incident has been resolved. In the process we've reverted from version 8.16.0 to 8.15.0. Please refer to the Jamf Protect macOS Security Portal Release Notes for future updates.