Resolved incident

Intermittent issue affecting retrieving the JWT for Jamf Auto Update

Jamf · None · Started

Duration
27h 10m
Severity
None
Status
Resolved

Summary

None · Resolved

Actions: The intermittent outage with Jamf Auto Update has been restored. .Scaling issues identified during the course of that interruption were identified and remediated. We apologize for any inconvenience. We will publish an analysis of this incident once we have completed our internal investigation. Customer Impact: There should be no ongoing impact.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Jamf

    We have been notified of an intermittent issue affecting retrieving the JWT for Jamf Auto Update. This is currently under investigation.

  2. Monitoring

    Jamf

    The issue has been identified, and a fix has been rolled out. We will keep monitoring.

  3. Resolved

    Jamf

    Actions: The intermittent outage with Jamf Auto Update has been restored. .Scaling issues identified during the course of that interruption were identified and remediated. We apologize for any inconvenience. We will publish an analysis of this incident once we have completed our internal investigation. Customer Impact: There should be no ongoing impact.