Intermittent issue affecting retrieving the JWT for Jamf Auto Update

Resolved

None impact

Started

Lasted 27h 10m

View official incident ↗

Updates

  1. Resolved

    Actions: The intermittent outage with Jamf Auto Update has been restored. .Scaling issues identified during the course of that interruption were identified and remediated. We apologize for any inconvenience. We will publish an analysis of this incident once we have completed our internal investigation. Customer Impact: There should be no ongoing impact.

  2. Monitoring

    The issue has been identified, and a fix has been rolled out. We will keep monitoring.

  3. Investigating

    We have been notified of an intermittent issue affecting retrieving the JWT for Jamf Auto Update. This is currently under investigation.