Jamf Now: Some accounts deactivated unexpectedly

Resolved

Major impact

Started

Lasted 12h 6m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved. If you're experiencing issues with your Jamf Now account, please contact Jamf Support.

  2. Identified

    We've identified the issue and we're currently working on the next steps. If you think your account is affected, please contact Jamf Support. We will post updates here as we learn more.

  3. Investigating

    We are investigating an issue where some Jamf Now accounts were deactivated unexpectedly. Affected customers may see devices not checking in or be unable to sign in. If you think your account is affected, contact Jamf Support. We will post updates here as we learn more.