Jamf School: Degraded Performance (EU-Central)

Updates

1. Resolved

   6 months ago

   The interruption with Jamf School has been resolved. This issue effected read speed with our database. We apologize for any inconvenience. Customer Impact: General slowness of Jamf School application in the European cluster.

2. Monitoring

   6 months ago

   Normal operations has resumed. Monitoring will continue.

3. Identified

   6 months ago

   The process to resume normal operations is still in progress. Users may continue to experience: - Application slowness and performance degradation for customers using the European cluster - Potential delays in request processing and page load times

4. Identified

   6 months ago

   The issue has been identified, we've started the process to resume normal operations. Users may continue to experience: - Application slowness and performance degradation for customers using the European cluster - Potential delays in request processing and page load times

5. Investigating

   6 months ago

   We are currently investigating this issue.