Resolved incident

Jamf School: Degraded Performance (EU-Central)

Jamf · Minor · Started

Duration
11h 4m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The interruption with Jamf School has been resolved. This issue effected read speed with our database. We apologize for any inconvenience. Customer Impact: General slowness of Jamf School application in the European cluster.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Jamf

    We are currently investigating this issue.

  2. Identified

    Jamf

    The issue has been identified, we've started the process to resume normal operations. Users may continue to experience: - Application slowness and performance degradation for customers using the European cluster - Potential delays in request processing and page load times

  3. Identified

    Jamf

    The process to resume normal operations is still in progress. Users may continue to experience: - Application slowness and performance degradation for customers using the European cluster - Potential delays in request processing and page load times

  4. Monitoring

    Jamf

    Normal operations has resumed. Monitoring will continue.

  5. Resolved

    Jamf

    The interruption with Jamf School has been resolved. This issue effected read speed with our database. We apologize for any inconvenience. Customer Impact: General slowness of Jamf School application in the European cluster.