Past incident

Jamf School Upload Functionality

Jamf · Major · Started

Duration
Unavailable
Severity
Major
Status
No longer listed as active

Summary

Major · No longer listed as active

A fix has been implemented to restore all services and we are monitoring the results.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Jamf

    We are working on a fix for an issue affecting Jamf School upload functionality. In the meantime, upload services, including but not necessarily limited to the following are currently unavailable: - Importing User Data - Uploading device placeholders - Uploading photos - Attachments in support tickets - Title Editor We will provide an update when we have new information. We apologize for the inconvenience.

  2. Identified

    Jamf

    We are continuing to work on a fix for this issue.

  3. Identified

    Jamf

    Jamf School remains operational. Jamf engineering is actively investigating the upload functionality and will provide updates as they become available.

  4. Identified

    Jamf

    Title Editor functionality has been restored. Jamf engineering continues to investigate the remaining impacted service.

  5. Monitoring

    Jamf

    A fix has been implemented to restore all services and we are monitoring the results.