Jamf School Upload Functionality

Resolved

Major impact

Started

Lasted 11h 4m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented to restore all services and we are monitoring the results.

  3. Identified

    Title Editor functionality has been restored. Jamf engineering continues to investigate the remaining impacted service.

  4. Identified

    Jamf School remains operational. Jamf engineering is actively investigating the upload functionality and will provide updates as they become available.

  5. Identified

    We are continuing to work on a fix for this issue.

  6. Identified

    We are working on a fix for an issue affecting Jamf School upload functionality. In the meantime, upload services, including but not necessarily limited to the following are currently unavailable: - Importing User Data - Uploading device placeholders - Uploading photos - Attachments in support tickets - Title Editor We will provide an update when we have new information. We apologize for the inconvenience.