Jamf Pro - GCC High Device Compliance Issue

Resolved

Major impact

Started

Lasted 2h 9m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    The GCC High Device Compliance for Jamf Pro - Standard and Premium is restored, we are continuing to work towards restoring service for Jamf Pro - Premium Cloud Plus.

  4. Identified

    The issue has been identified and a fix is being implemented.

  5. Investigating

    The Jamf Pro integration with GCC High Device Compliance is currently not working. New integrations and new registrations are not possible and device compliance state is not sent. We have identified the cause and we are currently working towards a resolution.