Resolved incident

Jamf Pro - GCC High Device Compliance Issue

Jamf · Major · Started

Duration
2h 9m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Jamf

    The Jamf Pro integration with GCC High Device Compliance is currently not working. New integrations and new registrations are not possible and device compliance state is not sent. We have identified the cause and we are currently working towards a resolution.

  2. Identified

    Jamf

    The issue has been identified and a fix is being implemented.

  3. Identified

    Jamf

    The GCC High Device Compliance for Jamf Pro - Standard and Premium is restored, we are continuing to work towards restoring service for Jamf Pro - Premium Cloud Plus.

  4. Monitoring

    Jamf

    A fix has been implemented and we are monitoring the results.

  5. Resolved

    Jamf

    This incident has been resolved.