Resolved incident

Degraded Performance – DNS Requests and Device Enrollments in Tokyo Region

Jamf · Minor · Started

Duration
1h 13m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The earlier issue causing increased latency for DNS requests in the ap-northeast-1 (Tokyo) region has been resolved. Performance has returned to normal and all services are operating as expected. We will continue to monitor closely. Thank you for your patience.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Jamf

    We are currently investigating increased latency affecting DNS requests in the ap-northeast-1 (Tokyo) region. All other JSC regions are operating normally. Our Secure Connectivity engineering team is actively working on the issue, but we do not have an estimated time for resolution at this stage.

  2. Resolved

    Jamf

    The earlier issue causing increased latency for DNS requests in the ap-northeast-1 (Tokyo) region has been resolved. Performance has returned to normal and all services are operating as expected. We will continue to monitor closely. Thank you for your patience.