Resolved incident

Infrastructure Misconfiguration Related to Security Groups Governing the Access to our Database Subsystem for Jamf Security Cloud

Jamf · None · Started

Duration
< 1m
Severity
None
Status
Resolved

Summary

None · Resolved

This impacted the Jamf Security Cloud administration interface to not be available, the application of Jamf Security policies to not be functional, and the device status update processing was slowed down / paused. We have resolved this and Jamf Security Cloud is working as expected.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Jamf

    This impacted the Jamf Security Cloud administration interface to not be available, the application of Jamf Security policies to not be functional, and the device status update processing was slowed down / paused. We have resolved this and Jamf Security Cloud is working as expected.