Intermittent authentication failures when logging into Jamf Protect

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   11 months ago

   Jamf

   Some customers are experiencing an inability to authenticate via OIDC when accessing the Jamf Protect Admin Console with Jamf ID or their IdP configured in Jamf Account, due to an upstream issue with our IDaaS provider.

2. Monitoring

   11 months ago

   Jamf

   Our IDaaS provider has taken the necessary remediation steps and we are now observing full recovery. We are continuing to monitor this issue, however all symptoms have resolved.

3. Monitoring

   11 months ago

   Jamf

   We are continuing to monitor for any further issues.

4. Resolved

   11 months ago

   Jamf

   This incident has been resolved.