Resolved incident

Artifactory Service outage affecting multiple customers across several AWS regions

JFrog · Critical · Started

Duration
3h 16m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

All services are up and running - see also https://health.aws.amazon.com/health/status

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    JFrog

    All services are up and running - see also https://health.aws.amazon.com/health/status

  2. Monitoring

    JFrog

    AWS are resuming their services and we see a positive impact on JFrog services. SLO is almost 100% and all Artifactory transactions have been resumed. We are still monitoring the systems health. AWS Incident status chronology can be referred here: https://health.aws.amazon.com/health/status

  3. Investigating

    JFrog

    Service disruption confirmed to be caused by an issue with the AWS Cloud vendor. JFrog Engg teams are engaged, analyzing the vendor's progress, and monitoring service stability

  4. Investigating

    JFrog

    We are currently investigating this issue.