Resolved incident

JFrog Cloud Platform - Xray Service Disruption in Azure US East

JFrog · Major · Started

Duration
2h
Severity
Major
Status
Resolved

Summary

Major · Resolved

The database recovery has been completed successfully, and Xray services in the Azure US East region have been fully restored. All affected services are operating normally, and the issue is now resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    JFrog

    During emergency database maintenance in our Azure US East region, we encountered unexpected issues affecting Xray services for approximately 119 customers. We are working closely with Microsoft Azure Support to restore service as soon as possible. We will provide further updates within the next hour.

  2. Monitoring

    JFrog

    The database maintenance issue has been addressed, and Xray services in the Azure US East region are recovering. We are closely monitoring the affected services to ensure they are stable and operating as expected.

  3. Resolved

    JFrog

    The database recovery has been completed successfully, and Xray services in the Azure US East region have been fully restored. All affected services are operating normally, and the issue is now resolved.