Degraded performance of Jira and JSM automations in US East

Resolved

Minor impact

Started

Lasted 1h 19m

View official incident ↗

Updates

  1. Resolved

    On June 2, 2026, some Jira and Jira Service Management users in the US-East region may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers. Previously delayed automation rules are expected to be completed within 12 hours.

  2. Investigating

    We are actively investigating reports of performance degradation affecting Jira and Jira Software Management customers. Some customers may experiences delays in rule execution. We'll provide an update here within the next hour, or sooner if new information becomes available.