Resolved incident
Degraded performance of Jira and JSM automations in US East
Jira · Minor · Started
- Duration
- 1h 19m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
On June 2, 2026, some Jira and Jira Service Management users in the US-East region may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers. Previously delayed automation rules are expected to be completed within 12 hours.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Jira
We are actively investigating reports of performance degradation affecting Jira and Jira Software Management customers. Some customers may experiences delays in rule execution. We'll provide an update here within the next hour, or sooner if new information becomes available.
Resolved
Jira
On June 2, 2026, some Jira and Jira Service Management users in the US-East region may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers. Previously delayed automation rules are expected to be completed within 12 hours.