Degraded performance of JIRA

Resolved

Minor impact

Started

Lasted 4h 26m

View official incident ↗

Updates

  1. Resolved

    On September 1, some JIRA users may have experienced performance degradation affecting forms functionality. The issue has now been resolved, and the service is operating normally for all affected customers.

  2. Monitoring

    The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

  3. Identified

    Our teams continue to work on the mitigation. We will continue to share additional updates here as more information is available.

  4. Identified

    We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience forms not working as expected. We will continue to share additional updates here as more information is available.

  5. Investigating

    We are actively investigating reports of performance degradation affecting forms functionality. We will share updates here as more information is available.