Resolved incident

Degraded performance of JIRA

Jira · Minor · Started

Duration
4h 26m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

On September 1, some JIRA users may have experienced performance degradation affecting forms functionality. The issue has now been resolved, and the service is operating normally for all affected customers.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Jira

    We are actively investigating reports of performance degradation affecting forms functionality. We will share updates here as more information is available.

  2. Identified

    Jira

    We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience forms not working as expected. We will continue to share additional updates here as more information is available.

  3. Identified

    Jira

    Our teams continue to work on the mitigation. We will continue to share additional updates here as more information is available.

  4. Monitoring

    Jira

    The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

  5. Resolved

    Jira

    On September 1, some JIRA users may have experienced performance degradation affecting forms functionality. The issue has now been resolved, and the service is operating normally for all affected customers.