Resolved incident
Degraded performance of Notifications
Jira · Minor · Started
- Duration
- 3h 53m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
On August 24, 2026, some JIRA, JSM, and Confluence users may have experienced performance degradation resulting in increased latency in email, mobile, and Slack notifications. The issue has been resolved for newly created notifications, and service is operating normally. There may be older notifications that are being processed, and we expect them to be completed in next few hours.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Jira
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will share updates here as more information is available.
Investigating
Jira
Our teams have identified three impacted regions, and continue to investigate the increased latency affecting email, mobile, and Slack notifications for JIRA, JSM, and Confluence.
Identified
Jira
We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience increased latency in email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will continue to share additional updates here as more information is available.
Resolved
Jira
On August 24, 2026, some JIRA, JSM, and Confluence users may have experienced performance degradation resulting in increased latency in email, mobile, and Slack notifications. The issue has been resolved for newly created notifications, and service is operating normally. There may be older notifications that are being processed, and we expect them to be completed in next few hours.