Disrupted Rovo availability for Automation rules

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   6 months ago

   Jira

   We are actively investigating reports of a partial service disruption affecting Rovo, specifically for customers using automation rules that invoke Rovo agents. Some customers may find that these automations are not completing as expected. We'll share updates here as more information becomes available.

2. Investigating

   6 months ago

   Jira

   We have identified that this incident also affects automation rules in Confluence that use Rovo agents. We are investigating and will provide updates as we learn more.

3. Identified

   6 months ago

   Jira

   We have identified the issue, and our teams are working to resolve it and restore normal operations as quickly as possible. We will provide further updates as they become available.

4. Monitoring

   6 months ago

   Jira

   The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

5. Resolved

   6 months ago

   Jira

   On April 14, 2026, affected users may have experienced some service disruption with automation rules that use Rovo agents. The issue has now been resolved, and the service is operating normally for all affected customers.