Degraded performance with Microsoft incoming emails

Investigating

Minor impact

Started

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Updates

  1. Investigating

    Incoming email processing is still experiencing failures, and teams continue to monitor recovery from Microsoft. We will share the next update if there is any significant change. For more details on the service degradation reported by Microsoft, please refer - https://status.cloud.microsoft/

  2. Investigating

    Jira and JSM incoming emails are experiencing elevated failures when processing mail, resulting in a reduction in the number of emails handled and a noticeable drop in incoming email processing. The issue is attributed to the ongoing global service degradation with Microsoft 365 services. More details can be referred on their status page - https://status.cloud.microsoft/