Jira users unable to log time while on business board

Resolved

Major impact

Started

Lasted 3h 21m

View official incident ↗

Updates

  1. Resolved

    The issue causing Jira users inability to log time on business board has been resolved. A fix was deployed to address the problem and the service is operating normally for all affected customers.

  2. Identified

    Our engineering teams have identified the cause and are in process of deploying a fix. We will share further updates in next 3 hours, or sooner if we have any meaningful developments to report.

  3. Investigating

    We are investigating reports of users unable to log time while on business board. Our engineering teams are actively investigating and working to resolve the issue. We will provide more updates in next 1 hour.