Resolved incident

Vault Login Errors

Keeper · Critical · Started almost 3 years ago

Duration: 9m
Severity: Critical
Status: Postmortem

Summary

Critical · Postmortem

At 12:51AM PST, an AWS Aurora database failover occurred. The Keeper application servers properly recovered after 60 seconds. From 1:08AM PST to 1:16AM PST, a high number of login errors occurred from a subsequent and related AWS Elasticache failure. After further investigation, the team will update this event postmortem.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

Investigating
almost 3 years ago
Keeper
We are currently investigating vault login errors.
Resolved
almost 3 years ago
Keeper
Vault login errors have been resolved.
Postmortem
almost 3 years ago
Keeper
At 12:51AM PST, an AWS Aurora database failover occurred. The Keeper application servers properly recovered after 60 seconds. From 1:08AM PST to 1:16AM PST, a high number of login errors occurred from a subsequent and related AWS Elasticache failure. After further investigation, the team will update this event postmortem.