Resolved incident

Direct record sharing enforcement issue

Keeper · Minor · Started

Duration
7h 55m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The issue was resolved at 12:30PM PST.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Keeper

    We are aware of an issue with direct record sharing for enterprise users as a result of yesterday's Vault 18.3 update. We will issue a patch before 12PM PST. To work around the issue, you can click the "Can share to users outside the enterprise" option in Role enforcements, or just use the Desktop App.

  2. Resolved

    Keeper

    The issue was resolved at 12:30PM PST.