Resolved incident

Australia data center vault login errors

Keeper · Critical · Started

Duration
3m
Severity
Critical
Status
Postmortem

Summary

Critical · Postmortem

A spike in API errors was detected by our team at 6:24 PM PST due to an AWS ElastiCache error in the AU \(Sydney\) region. The affected resource was restarted and the errors cleared at 6:43 PM PST. Our engineering team will investigate root cause and address any findings.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Keeper

    We are investigating vault login errors in the AU region.

  2. Resolved

    Keeper

    Vault login issues in the AU region have been resolved.

  3. Postmortem

    Keeper

    A spike in API errors was detected by our team at 6:24 PM PST due to an AWS ElastiCache error in the AU \(Sydney\) region. The affected resource was restarted and the errors cleared at 6:43 PM PST. Our engineering team will investigate root cause and address any findings.