Resolved incident
SMS 2FA delivery in the US data center
Keeper · Minor · Started
- Duration
- 1h 47m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
Amazon AWS has resolved their SMS delivery issue to Verizon customers.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Keeper
We are investigating SMS 2FA delivery in the US data center
Identified
Keeper
SMS delivery to Verizon is currently affected by an AWS issue. We have temporarily routed SMS 2FA delivery to customer email while AWS researches the issue on their side. Please check your email to receive your SMS 2FA codes. We will update the status page when the issue has been resolved.
Identified
Keeper
SMS delivery to Verizon is currently affected by an AWS issue. We have temporarily routed SMS 2FA delivery to customer email while AWS researches the issue on their side. Please check your email to receive your SMS 2FA codes. We will update the status page when the issue has been resolved.
Resolved
Keeper
Amazon AWS has resolved their SMS delivery issue to Verizon customers.