Resolved incident

Vault login errors

Keeper · None · Started

Duration
< 1m
Severity
None
Status
Resolved

Summary

None · Resolved

From 2:45PM to 3:00PM PST, several of the Keeper application API instances in the US region were responding with HTTP 500 errors due to an internal application error. The Keeper DevOps team identified the error and restarted those affected instances. The software engineering team has been investigating the root cause and will be addressing in an upcoming backend release.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Keeper

    From 2:45PM to 3:00PM PST, several of the Keeper application API instances in the US region were responding with HTTP 500 errors due to an internal application error. The Keeper DevOps team identified the error and restarted those affected instances. The software engineering team has been investigating the root cause and will be addressing in an upcoming backend release.