MyKinsta analytics system service disruption

Event timeline

How this incident unfolded, from the official status page.

1. Identified

   8 months ago

   Kinsta

   Our Engineers are aware of reports of performance issues with the analytics data reported in MyKinsta. We have identified the cause of the issue and a solution has been implemented. It will take some time for all data to become present in the analytics system. We appreciate your patience while full service is restored. If you do have any questions please do not hesitate to reach out to our Support team. We apologize for any inconvenience this has caused.

2. Identified

   8 months ago

   Kinsta

   We are still investigating this issue and apologize for any inconvenience it may have caused.

3. Identified

   8 months ago

   Kinsta

   We are still investigating this issue and apologize for any inconvenience it may have caused.

4. Identified

   8 months ago

   Kinsta

   At this time most analytics data should be available and displaying properly from within MyKinsta. However, additional time is needed for all cache related analytics data to become present. We appreciate your patience while our team works on fully resolving this matter. If you do have any questions please do not hesitate to contact our Support team. We apologize for any inconvenience this may have caused.

5. Monitoring

   8 months ago

   Kinsta

   Most analytics data is now up to date; however, our system is still backfilling the cache-related data in Analytics. We will continue to provide updates until all analytics data is fully up to date. Thank you for your continued patience.

6. Resolved

   8 months ago

   Kinsta

   This incident has been resolved.