Resolved incident

Service disruption at the Toronto (CA) data center

Kinsta · Major · Started

Duration
5h 31m
Severity
Major
Status
Resolved

Summary

Major · Resolved

Service has remained stable in the Toronto (CA) data center. This issue is now resolved. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Kinsta

    Our Engineers are investigating reports of a service disruption affecting sites in the Toronto (CA) data center. We are working to restore service to affected sites as quickly as possible.

  2. Investigating

    Kinsta

    Our engineers are continuing to work towards a solution. We appreciate your patience and apologize for this disruption. If you do have any questions please do not hesitate to contact our Support team.

  3. Identified

    Kinsta

    Our team is working on implementing a solution. We appreciate your patience and apologize for this disruption. If you do have any questions please do not hesitate to contact our Support team.

  4. Identified

    Kinsta

    Our Engineers are continuing to work on a solution. We appreciate your continued patience. If you do have any questions please do not hesitate to contact our Support team.

  5. Identified

    Kinsta

    Our team is continuing to work on implementing a solution. We appreciate your continued patience. If you do have any questions please do not hesitate to contact our Support team.

  6. Identified

    Kinsta

    Our team is continuing to work on implementing a solution. We appreciate your continued patience. If you do have any questions please do not hesitate to contact our Support team.

  7. Identified

    Kinsta

    Our Engineers are continuing to work on a solution. We appreciate your continued patience. If you do have any questions please do not hesitate to contact our Support team.

  8. Monitoring

    Kinsta

    Our Engineers have implemented a solution. We are now monitoring the service to ensure its ongoing stability. We appreciated your patience and apologize again for the disruption this caused. If you do have any questions or are continuing to see any issues please do not hesitate to contact our Support team.

  9. Resolved

    Kinsta

    Service has remained stable in the Toronto (CA) data center. This issue is now resolved. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.