Resolved incident

Issue with Analytics data

Kinsta · Minor · Started

Duration
15h 30m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The MyKinsta analytics system has continued to operate normally. This issue is now resolved. If you are still experiencing issues while accessing analytics data in MyKinsta please contact our support team. We do apologize for any inconvenience caused by this disruption.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Kinsta

    We are investigating issues with Analytics data which might not be logged at the moment: Visits, Bandwidth, Requests, Request Path. We'll provide updates as we make progress.

  2. Investigating

    Kinsta

    We are continuing to investigate this issue.

  3. Monitoring

    Kinsta

    A fix has been implemented by Cloudflare, and analytics should now be logging properly. We'll continue to monitor for the time being, but this appears to be resolved.

  4. Resolved

    Kinsta

    The MyKinsta analytics system has continued to operate normally. This issue is now resolved. If you are still experiencing issues while accessing analytics data in MyKinsta please contact our support team. We do apologize for any inconvenience caused by this disruption.