Partial outage in London datacenter

Resolved

Minor impact

Started

Lasted 15h 28m

View official incident ↗

Updates

  1. Resolved

    The infrastructure has remained stable and this has been resolved.

  2. Monitoring

    All sites of the affected hosting machines are now back up and we're monitoring.

  3. Identified

    Due to a power event, our infrastructure provider had suffered an outage within europe-west2-b zone. The power event is mitigated. Partial mitigation to infrastructure services will be observed within the next 30 minutes and the remaining services will be mitigated there after. https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj

  4. Identified

    There's a status page posted by our infrastructure provider and we are waiting for resolution: https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj

  5. Identified

    It has been confirmed that the issue is origination from our cloud infrastructure provider. Their engineering team is working on providing a solution.

  6. Investigating

    We are currently investigating issues in London datacenter. It's a partial outage and our engineers are looking into it.