Resolved incident

Service disruption at the Northern Virginia (Ashburn) data center

Kinsta · Major · Started

Duration
5h 29m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Kinsta

    Our Engineers are investigating reports of a service disruption affecting sites in the Northern Virginia (Ashburn) data center. We are working to restore service to affected sites as quickly as possible.

  2. Investigating

    Kinsta

    We are actively investigating this issue and sincerely apologize for any inconvenience it may cause.

  3. Identified

    Kinsta

    Our Systems Engineering team is currently working on a solution for this issue. We will provide updates as soon as they are available.

  4. Monitoring

    Kinsta

    A fix has been implemented and we are monitoring the results.

  5. Identified

    Kinsta

    We are currently investigating an issue causing some sites to return 520 errors. Our Engineering team has identified the cause and is working on fixing the affected sites. We will provide updates as we continue to work on the issue.

  6. Monitoring

    Kinsta

    The issue causing some sites to return 520 errors has been fixed. Our Engineering team is continuing to monitor the affected sites to make sure everything remains stable.

  7. Resolved

    Kinsta

    This incident has been resolved.