Service disruption at the Northern Virginia (Ashburn) data center

Resolved

Major impact

Started

Lasted 5h 29m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    The issue causing some sites to return 520 errors has been fixed. Our Engineering team is continuing to monitor the affected sites to make sure everything remains stable.

  3. Identified

    We are currently investigating an issue causing some sites to return 520 errors. Our Engineering team has identified the cause and is working on fixing the affected sites. We will provide updates as we continue to work on the issue.

  4. Monitoring

    A fix has been implemented and we are monitoring the results.

  5. Identified

    Our Systems Engineering team is currently working on a solution for this issue. We will provide updates as soon as they are available.

  6. Investigating

    We are actively investigating this issue and sincerely apologize for any inconvenience it may cause.

  7. Investigating

    Our Engineers are investigating reports of a service disruption affecting sites in the Northern Virginia (Ashburn) data center. We are working to restore service to affected sites as quickly as possible.