Mykinsta dashboard issues

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   5 months ago

   Kinsta

   We are currently investigating issues with Mykinsta dashboard. If you need to contact the support team in the meantime, please email support@kinsta.com.

2. Identified

   5 months ago

   Kinsta

   We have identified the root cause of the dashboard inaccessibility. The issue stems from a disruption with our Apollo GraphQL integration. We are actively working together with the Apollo team to resolve the issue and restore full access as quickly as possible.

3. Monitoring

   5 months ago

   Kinsta

   We have deployed a temporary workaround that should restore dashboard access for most users, but the underlying issue is not yet fully resolved and may surface again. We are continuing to work toward a permanent fix.

4. Monitoring

   5 months ago

   Kinsta

   A permanent fix has been successfully deployed, and dashboard access is fully restored. We are now monitoring the platform closely to ensure long-term stability and to confirm that the integration with Apollo GraphQL remains stable.

5. Resolved

   5 months ago

   Kinsta

   This incident has been resolved.