Real-time segmentation delays

Resolved

Minor impact

Started

Lasted 3h 14m

View official incident ↗

Updates

  1. Resolved

    Real-time segmentation is processing in real-time, and the incident has been resolved.

  2. Identified

    We have identified a root cause and are implementing a fix. We do not currently have an estimate for when processing will be back to real-time. We will post another update once a timeline is available.

  3. Investigating

    We are currently experiencing delays in real-time segment processing. Segments may be out of date by up to 3 hours. Flows triggered by segments, as well as segment-targeted forms, may be impacted. We are actively working to restore real-time processing and will continue to provide updates here.