Resolved incident

Real-time segmentation delays

Klaviyo · Minor · Started

Duration
3h 14m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Real-time segmentation is processing in real-time, and the incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Klaviyo

    We are currently experiencing delays in real-time segment processing. Segments may be out of date by up to 3 hours. Flows triggered by segments, as well as segment-targeted forms, may be impacted. We are actively working to restore real-time processing and will continue to provide updates here.

  2. Identified

    Klaviyo

    We have identified a root cause and are implementing a fix. We do not currently have an estimate for when processing will be back to real-time. We will post another update once a timeline is available.

  3. Resolved

    Klaviyo

    Real-time segmentation is processing in real-time, and the incident has been resolved.