Resolved incident
WhatsApp Disruption
Klaviyo · Critical · Started
- Duration
- 5h 47m
- Severity
- Critical
- Status
- Resolved
Summary
Critical · Resolved
The issue affecting WhatsApp features within Klaviyo has been resolved as of 6:45 PM US/Eastern on June 6, 2026. Our Engineering team has monitored performance and see that WhatsApp services have been restored including message sending, integration setup and template editing. This incident has been resolved.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Klaviyo
All WhatsApp functionality is currently unavailable for customers due to an upstream provider outage (including sending, integration setup and template editing). The Engineering team is actively investigating and will share more information as soon as it becomes available.
Resolved
Klaviyo
The issue affecting WhatsApp features within Klaviyo has been resolved as of 6:45 PM US/Eastern on June 6, 2026. Our Engineering team has monitored performance and see that WhatsApp services have been restored including message sending, integration setup and template editing. This incident has been resolved.