Resolved incident

Template Cloning Functionality

Klaviyo · Major · Started

Duration
38m
Severity
Major
Status
Resolved

Summary

Major · Resolved

As of 8:23 PM US/Eastern on 12/16/2025, this incident has been resolved and template cloning functionality has been fully restored.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Monitoring

    Klaviyo

    Beginning around 6:42 PM US/Eastern on 12/16/2025, customers may have noticed an issue with cloning templates from the Template Library. Our engineering team has identified the cause of this issue and is implementing a fix to restore functionality. We'll provide updates as soon as more information is available.

  2. Resolved

    Klaviyo

    As of 8:23 PM US/Eastern on 12/16/2025, this incident has been resolved and template cloning functionality has been fully restored.