Campaign sending delays

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   5 months ago

   Klaviyo

   Some customers may be experiencing delays with campaign sending, where sends are currently stuck in processing. We are investigating the issue and will provide an update as soon as we have more information.

2. Identified

   5 months ago

   Klaviyo

   We have identified the root cause and are working on a fix. We will share another update shortly.

3. Identified

   5 months ago

   Klaviyo

   We are continuing to work through the fix for this issue. We are working to resolve this as quickly as possible and will share another update shortly.

4. Monitoring

   5 months ago

   Klaviyo

   We have deployed a fix and campaign sending is recovering. We are processing the backlog of delayed campaigns and expect to deliver them shortly. We continue to monitor closely and appreciate your patience throughout this incident.

5. Resolved

   5 months ago

   Klaviyo

   Campaign sending has been restored and the backlog of delayed campaigns has completed sending. This incident has been resolved.