Errors when attempting to select templates for campaigns

Resolved

Minor impact

Started

Lasted 59m

View official incident ↗

Updates

  1. Resolved

    Customers should no longer see any errors when selecting a template while creating or editing a campaign. This incident has been resolved.

  2. Monitoring

    A fix has been deployed and system performance is improving. Customers should start to be able to successfully select a template. We continue to monitor closely and appreciate your patience throughout this incident.

  3. Identified

    We have identified the root cause and are working on a fix. We will share another update shortly.

  4. Investigating

    Customers may be experiencing an error when selecting a template while creating or editing a campaign. Our team is actively investigating and will share another update as soon as we have more information.