Errors when attempting to select templates for campaigns

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   5 months ago

   Klaviyo

   Customers may be experiencing an error when selecting a template while creating or editing a campaign. Our team is actively investigating and will share another update as soon as we have more information.

2. Identified

   5 months ago

   Klaviyo

   We have identified the root cause and are working on a fix. We will share another update shortly.

3. Monitoring

   5 months ago

   Klaviyo

   A fix has been deployed and system performance is improving. Customers should start to be able to successfully select a template. We continue to monitor closely and appreciate your patience throughout this incident.

4. Resolved

   5 months ago

   Klaviyo

   Customers should no longer see any errors when selecting a template while creating or editing a campaign. This incident has been resolved.