Past incident

Campaign Sending Delays

Klaviyo · Major · Started

Duration
Unavailable
Severity
Major
Status
No longer listed as active

Summary

Major · No longer listed as active

Some customers are experiencing delays with campaigns sending, and some scheduled campaigns may appear stuck or show no recipients while they process. We have identified the issue affecting a subset of campaign sending. If a scheduled campaign has not started sending, you can cancel and reschedule it to send again. We are working to resolve this as quickly as possible and will share another update shortly.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Klaviyo

    Some customers are experiencing delays with campaigns sending, and some scheduled campaigns may appear stuck or show no recipients while they process. We have identified the issue affecting a subset of campaign sending. If a scheduled campaign has not started sending, you can cancel and reschedule it to send again. We are working to resolve this as quickly as possible and will share another update shortly.