Delay in Real-Time Event Processing

Resolved

Minor impact

Started

Lasted 5h 47m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    Event processing has been restored to real-time. There was no data loss as a result of this incident. We’re continuing to monitor and will post another update once we have fully cleared any backlog of processing data.

  3. Identified

    A fix has been implemented and we are monitoring the results. We expect real time event processing to be fully restored within 1 hour.

  4. Identified

    At around 7 AM Eastern time, we began experiencing delays in real-time event processing. Events may be out of date by up to 3 hours. Flows, Segments, Profiles, Reporting, as well as segment-targeted forms, may be impacted. We are actively working to restore real-time processing and will continue to provide updates here.