Resolved incident

Delay in Real-Time Event Processing

Klaviyo · Minor · Started

Duration
5h 47m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Klaviyo

    At around 7 AM Eastern time, we began experiencing delays in real-time event processing. Events may be out of date by up to 3 hours. Flows, Segments, Profiles, Reporting, as well as segment-targeted forms, may be impacted. We are actively working to restore real-time processing and will continue to provide updates here.

  2. Identified

    Klaviyo

    A fix has been implemented and we are monitoring the results. We expect real time event processing to be fully restored within 1 hour.

  3. Monitoring

    Klaviyo

    Event processing has been restored to real-time. There was no data loss as a result of this incident. We’re continuing to monitor and will post another update once we have fully cleared any backlog of processing data.

  4. Resolved

    Klaviyo

    This incident has been resolved.