Resolved incident

LaunchDarkly workflows dashboard failing to render

LaunchDarkly Federal · Critical · Started

Duration
90h 4m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    LaunchDarkly Federal

    Federal customers are seeing 403 errors using the LaunchDarkly dashboard UI. Flag delivery is not impacted.

  2. Investigating

    LaunchDarkly Federal

    We are continuing to investigate the rendering issue on the workflows page. This impacts management of workflows, but please note that workflow execution is still functioning as expected.

  3. Identified

    LaunchDarkly Federal

    We have identified the issue and are actively working on a fix. In the meantime, customers can manually create workflows for Flags that are currently unable to have workflows managed via the UI. To do this, navigate to: https://app.launchdarkly.us/projects/<project>/flags/<flagname>/workflows/new Create a new workflow that does not execute (e.g., a custom workflow with a long time delay). This will resolve the Flag UI issue related to workflows. We appreciate your patience and will provide updates as we make progress on a permanent fix.

  4. Resolved

    LaunchDarkly Federal

    This incident has been resolved.