LaunchDarkly workflows dashboard failing to render

Resolved

Critical impact

Started

Lasted 90h 4m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Identified

    We have identified the issue and are actively working on a fix. In the meantime, customers can manually create workflows for Flags that are currently unable to have workflows managed via the UI. To do this, navigate to: https://app.launchdarkly.us/projects/<project>/flags/<flagname>/workflows/new Create a new workflow that does not execute (e.g., a custom workflow with a long time delay). This will resolve the Flag UI issue related to workflows. We appreciate your patience and will provide updates as we make progress on a permanent fix.

  3. Investigating

    We are continuing to investigate the rendering issue on the workflows page. This impacts management of workflows, but please note that workflow execution is still functioning as expected.

  4. Investigating

    Federal customers are seeing 403 errors using the LaunchDarkly dashboard UI. Flag delivery is not impacted.