SAML SSO Login Failures in Federal Production

Resolved

None impact

Started

Lasted 2h 53m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented, we are monitoring.

  3. Identified

    The issue has been identified and the fix is being implemented.

  4. Investigating

    We are investigating reports of SAML SSO login failures affecting a small number of customers in our federal production environment. Our team has identified the affected service and is working on a fix.