Resolved incident

Elevated Streaming Errors in APAC region

LaunchDarkly · Minor · Started

Duration
28m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We've implemented a fix and have mitigated impact as of 9:25pm PT. Streaming SDKs should be able to connect successfully at this time.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    LaunchDarkly

    We are investigating elevated error rates for streaming initialization in the APAC region. Some customers using streaming server-side SDKs may have experienced longer than normal initialization times or timeouts when connecting to LaunchDarkly.

  2. Identified

    LaunchDarkly

    We're identified an infrastructure issue causing elevated error rates and are working on a fix.

  3. Resolved

    LaunchDarkly

    We've implemented a fix and have mitigated impact as of 9:25pm PT. Streaming SDKs should be able to connect successfully at this time.