Delayed Metrics ingest in EU

Resolved

Minor impact

Started

Lasted 1h 58m

View official incident ↗

Updates

  1. Resolved

    We've fully caught up on the metrics data backlog.

  2. Monitoring

    We're catching up on backlogged metric data in EU and are monitoring progress. No metric data has been lost.

  3. Identified

    We've identified that metrics ingest was delayed between 11:11 - 11:27am ET. No metric data has been lost. We're working on catching up on the delayed data.

  4. Investigating

    We are investigating an issue causing under-reporting of customer metrics in the EU region.