Resolved incident

Flag delivery errors in Streaming API

LaunchDarkly · Minor · Started

Duration
< 1m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved. Between 12:00 and 12:12 PM PDT on August 26, server-side SDKs establishing new streaming connections experienced elevated error rates. Existing streaming connections were not affected, and polling requests continued to be served with error rates below 1%. Some requests to the LaunchDarkly web application also experienced elevated errors between approximately 11:29 AM and 12:03 PM PDT. The issue was caused by an internal configuration change, which has been reverted. All systems have recovered and are operating normally. No customer data was lost or compromised.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Monitoring

    LaunchDarkly

    Server-side streaming requests experienced elevated error rates between approximately 12:00 p.m. and 12:12 p.m. PDT, and some SDKs establishing new streaming connections may have been unable to connect. Polling request error rates remained below 1% throughout the incident. No customer data was lost or compromised. We apologize for the disruption.

  2. Resolved

    LaunchDarkly

    This incident has been resolved. Between 12:00 and 12:12 PM PDT on August 26, server-side SDKs establishing new streaming connections experienced elevated error rates. Existing streaming connections were not affected, and polling requests continued to be served with error rates below 1%. Some requests to the LaunchDarkly web application also experienced elevated errors between approximately 11:29 AM and 12:03 PM PDT. The issue was caused by an internal configuration change, which has been reverted. All systems have recovered and are operating normally. No customer data was lost or compromised.