Elevated error rates in the LaunchDarkly application

Event timeline

How this incident unfolded, from the official status page.

1. Identified

   22 days ago

   LaunchDarkly

   We're investigating elevated error rates affecting the LaunchDarkly web application and API. Some requests may fail or time out intermittently, including custom role management. We'll share an update as we learn more.

2. Identified

   21 days ago

   LaunchDarkly

   Identified. We've identified the cause of the elevated error rates and are working on a fix. Customers may still be unable to list, search, or assign custom roles; existing roles continue to be enforced. Most other features are operating normally, though some requests may fail intermittently. We'll share another update as recovery progresses.

3. Monitoring

   21 days ago

   LaunchDarkly

   Monitoring. We've applied a fix and error rates have returned to normal, including custom role listing, search, and assignment. We're continuing to monitor while we complete recovery work.

4. Resolved

   21 days ago

   LaunchDarkly

   This incident has been resolved.