Observability OpenTelemetry Ingest Delay

Resolved

Minor impact

Started

Lasted 36m

View official incident ↗

Updates

  1. Resolved

    The issue with Observability data ingest for OpenTelemetry data has been resolved. Impacted services have returned to normal operation.

  2. Monitoring

    The issue with Observability data ingest for OpenTelemetry data has been identified and a fix has been implemented. We are continuing to monitor the performance of impacted services. We will continue to update this page until it is resolved. Observability signals (errors / logs / traces / OTel metrics) are currently delayed by <1 minutes on average.

  3. Identified

    Some customers are experiencing delayed Observability data ingest for OpenTelemetry data. We have identified the issue and are continuing our work to resolve it. Observability signals (errors / logs / traces / OTel metrics) are currently delayed by ~6 minutes on average. Data ingest delays began at 10:02am and are improving as of 10:16am PT.