Elevated Streaming Errors in Europe

Resolved

Minor impact

Started

Lasted 6h 8m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We've implemented a fix and have mitigated impact as of 8:35am PT. Streaming SDKs should be able to connect successfully at this time.

  3. Identified

    We're continuing to address the root cause of the elevated error rate. Server SDKs may require additional time to initialize while requests are retried.

  4. Identified

    We're identified an infrastructure issue causing elevated error rates and are working on a fix.

  5. Investigating

    We are investigating elevated error rates for streaming initialization in the Europe region. Some customers using streaming server-side SDKs may have experienced longer than normal initialization times or timeouts when connecting to LaunchDarkly.