Resolved incident

Elevated Streaming Errors in Europe

LaunchDarkly · Minor · Started

Duration
6h 8m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    LaunchDarkly

    We are investigating elevated error rates for streaming initialization in the Europe region. Some customers using streaming server-side SDKs may have experienced longer than normal initialization times or timeouts when connecting to LaunchDarkly.

  2. Identified

    LaunchDarkly

    We're identified an infrastructure issue causing elevated error rates and are working on a fix.

  3. Identified

    LaunchDarkly

    We're continuing to address the root cause of the elevated error rate. Server SDKs may require additional time to initialize while requests are retried.

  4. Monitoring

    LaunchDarkly

    We've implemented a fix and have mitigated impact as of 8:35am PT. Streaming SDKs should be able to connect successfully at this time.

  5. Resolved

    LaunchDarkly

    This incident has been resolved.