Errors in creating workspaces

Updates

1. Resolved

   8 months ago

   This incident has been resolved and system performance has returned to normal. Thank you for your patience while we worked to resolve the issue.

2. Monitoring

   8 months ago

   Issue with creating workspaces have been mitigated. Ongoing monitoring continues to ensure all users can create new workspaces again.

3. Identified

   8 months ago

   We've identified a bug causing workspace creation requests to be incorrectly rate limited. The rate limit was being triggered by error responses, causing all new workspace creation attempts to fail for all customers. We're manually removing the rate limit keys to unblock affected customers.

4. Identified

   8 months ago

   We have identified the issue with workspace creation. The team is actively working to mitigate the problem.

5. Investigating

   8 months ago

   We’re investigating degraded performance affecting Linear workspace creation in the US region.