Service Issue - Cloud Manager and API

Event timeline

How this incident unfolded, from the official status page.

1. Identified

   15 days ago

   Linode

   Our team has identified the issue affecting Cloud Manager logins, where customers may not receive verification codes in some scenarios. We are working quickly to implement a fix and will provide an update as soon as the solution is in place.

2. Monitoring

   15 days ago

   Linode

   At this time we have been able to correct the issue affecting the Cloud Manager logins. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to receive verification codes please <a href="https://cloud.linode.com/support/tickets">open a Support ticket</a>, call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.

3. Resolved

   11 days ago

   Linode

   We haven't observed any additional issues with the Cloud Manager logins, and will now consider this incident resolved. If you continue to experience issues receiving verification codes, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.