Phone System Issues

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   5 months ago

   Liquid Web

   We are investigating an issue preventing customers from reaching support via Phone. Please use Live Chat or open a Support Case at my.liquidweb.com for immediate assistance while we restore the phone service. We appreciate your patience and understanding as we work to restore this service. Thank you.

2. Monitoring

   5 months ago

   Liquid Web

   Our phone system is now back online, and agents should be able to connect and accept calls. We will continue to monitor the system to ensure stability. Thank you for your continued patience.

3. Resolved

   5 months ago

   Liquid Web

   This incident has been resolved.