Phone System Issues

Resolved

Major impact

Started

Lasted 3h 54m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    Our phone system is now back online, and agents should be able to connect and accept calls. We will continue to monitor the system to ensure stability. Thank you for your continued patience.

  3. Investigating

    We are investigating an issue preventing customers from reaching support via Phone. Please use Live Chat or open a Support Case at my.liquidweb.com for immediate assistance while we restore the phone service. We appreciate your patience and understanding as we work to restore this service. Thank you.