Resolved incident

Service disruption on multiple servers- DC3 Lansing

Liquid Web · Minor · Started

Duration
5h 40m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Liquid Web

    We are currently investigating an issue affecting multiple servers in our Lansing data center(DC3). We will provide updates as we learn more. If you have any questions or concerns, please contact a member of our support team via live-chat or case (support@liquidweb.com).

  2. Monitoring

    Liquid Web

    We experienced an issue impacting a subset of servers within our Lansing data center. Initial investigation indicates the disruption was isolated to a specific section in our data center. All affected parent servers and associated hosts have now been restored and are back online. Our team is continuing to investigate the root cause of this incident. If you continue to experience any issues with your server, please contact our support team for assistance. We appreciate your patience while we worked to resolve this matter.

  3. Resolved

    Liquid Web

    This incident has been resolved.