Infrastucture down issues at Phoenix Data Center

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   7 months ago

   Liquid Web

   We are investigating network performance issues affecting servers in our Phoenix Data Center. You may experience connectivity issues. Our Engineers currently investigating the issue to isolate the cause and restore stability. Need help? Chat with us or create a case via my.liquidweb.com. We appreciate your patience and understanding as we work to restore this service. Thank you.

2. Investigating

   7 months ago

   Liquid Web

   We are continuing to investigate network performance issues affecting servers in our Phoenix Data Center. Some clients may still experience connectivity issues. Our Engineers are actively working to isolate the cause and restore full stability as quickly as possible. Need help? Chat with us or create a case via my.liquidweb.com . We appreciate your patience and understanding as we work to resolve this issue. Thank you.

3. Monitoring

   7 months ago

   Liquid Web

   Servers are fully operational. Our Engineers are still mitigating and monitoring the situation. We appreciate your patience and understanding while we work to resolve this issue. If you have any questions or need assistance, please chat with us or create a case via my.liquidweb.com.

4. Monitoring

   7 months ago

   Liquid Web

   We are currently performing a planned maintenance window to stabilize and enhance the reliability of our network. During this time, some users may experience intermittent connectivity issues. We appreciate your patience as our team works to complete this maintenance. If you have any questions or need assistance, please chat with us or create a case via my.liquidweb.com.

5. Resolved

   7 months ago

   Liquid Web

   We have been monitoring the situation, and everything has remained stable. This incident has now been resolved.