Past incident

Premium business email Webmail Access Issues

Liquid Web · Minor · Started

Duration
Unavailable
Severity
Minor
Status
No longer listed as active

Summary

Minor · No longer listed as active

We are currently aware of an issue affecting access to webmail. Our email vendor is aware of the issue and is actively working to resolve it. In the meantime, customers can access their email using the alternative webmail portal: https://webmail.liquidweb.services/ We apologize for the inconvenience and appreciate your patience while this issue is being resolved. We will provide further updates as more information becomes available. If you have any questions or concerns, please feel free to contact us via case or chat.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Liquid Web

    We are currently aware of an issue affecting access to webmail. Our email vendor is aware of the issue and is actively working to resolve it. In the meantime, customers can access their email using the alternative webmail portal: https://webmail.liquidweb.services/ We apologize for the inconvenience and appreciate your patience while this issue is being resolved. We will provide further updates as more information becomes available. If you have any questions or concerns, please feel free to contact us via case or chat.